Zakres tematyczny szkolenia
Mastering NegotiationsPractical workshop with negotiation simulationsand case studiesWarsztaty z negocjacji w języku angielskim z materiałami z Harvard Business School, Columbia Business School, Oxford University i Cambridge Univeristy.Jedyna taka formuła szkoleniowa2 szkolenia w 1:English for Negotiations + Business Negotiation Training2 ekspertów, 2 wąskie specjalizacjeDawka bardzo praktycznej wiedzy, która pozwoli Ci skutecznie negocjować w języku angielskim
Purpose
The purpose of this workshop is to teach you to negotiate effectively with people in today\'s fast-changing, increasingly complex organizations in which no matter how smart or technically competent you are, you’ll need good relationships and an open exchange of ideas with others in order to be successful.
This workshop will help you become a more effective negotiator and achieve great outcomes in your organization. You will have the chance to put negotiation strategies, tactics, and tricks to practice by taking part in negotiation simulations.
But before it happens you will get the most practical Business English for Negotiation training. During the first day you will get the best negotiation expressions and phrases you can imagine. Those “killer negotiation phrases”, as we call them, will guarantee that you not only will be perceived as a sharp, well-grounded negotiator but first and foremost achieve extraordinary negotiation results.
Maximize your training investment
This workshop is designed for individuals who want to maximize their training investment and ensure that they can use their new negotiating skills as soon as they leave the workshops - even on the same day!
Two professional business trainers will make sure that you get the most of this training!
During this negotiation training, we use Harvard Business School and Columbia Business School simulations and case studies as well as Oxford University and Cambridge Univeristy materials.
WORKSHOP SESSIONS & TOPICS COVEREDDAY 1English for Negotiations1. Preparation
• Making an opening statement
2. Establishing rapport
• Welcoming visitors
• Small talk
• Introducing yourself and colleagues
3. Starting the negotiation
• Stating the purpose and setting the agenda
• Explaining your interests
• Stating your interests
• Prioritizing your interests
• Checking and clarifying
• Making sure of the facts
4. Proposals
• Making suggestions
• Responding: counter-proposals
• Proposing and responding to a proposal
• Signals: making concessions
• Signals: making your intention clear
5. Bargaining
• Linking offers to conditions
• Hypothetical questions
• Making and obtaining concessions
• Breakdown
6. Reaching settlement
• Checking that everything is in agreement
• Making sure that all points have been covered
• Understanding what has been agreed
• Arranging future action
• Ending the negotiation
7. Questions and answers
• Closed questions
• Avoiding questions that are too direct
• Probing questions
• Showing a positive approach to the negotiation
• Answers
• Reacting to a negative or aggressive question
• Giving a vague answer
• Questions and answers
8. Signaling your behavior
9. Avoiding irritating comments
10. Diplomatic language
• Positive language
• Blunt language versus diplomatic language
• Asking for clarification
• Avoiding making accusations
• Showing interest in what the other party thinks
• Talking about feelings
11. Handling problems
• Avoiding conflict: dealing with lack of trust
• Avoiding conflict: dealing with misunderstanding
• Avoiding conflict: dealing with different objectives
• Avoiding conflict: dealing with competition
• Dealing with breakdown
DAY 2Business negotiation training1.Principles of conflict management
• Conflict dynamics
• Managing conflict effectively
• Conflict management styles test - learn how you and other people approach and manage conflicts
2: Negotiation Dynamics
• Negotiation process architecture
• Negotiation phases
• BATNA, WATNA, ZOPA, MLATNA
• Power dynamics in negotiations
• Preparation and planning tools – practical tools that will help you prepare for every negotiation
3: Negotiation Simulation
• Presentation of negotiation scenario, providing background information, providing confidential instructions
• Negotiation and renegotiation sessions
• Debriefing session - analysis of results and lessons learned
4: Effective Communication and persuasion
• Key characteristics of professional negotiators
• Improving your persuasion and communication skills
• Persuasion tools and models
• Bulletproof argumentation
• Deception and manipulation in negotiation
5: Negotiation techniques
• Implementing and dealing with negotiation techniques
• Handling objections
6: Negotiation tactics and strategies
• Distributive bargaining with negotiation techniques
• Handling objections
7: Negotiation Simulation
• Presentation of negotiation scenario, providing background information, providing confidential instructions
• Negotiation and renegotiation sessions
• Debriefing session - analysis of results and lessons learned
Key Takeaways (What Attendees Will Learn From This Workshop):
• Be able to effectively prepare and plan for negotiations.
• Learn key characteristics that make a good negotiator
• Approach negotiations in a strategic way
• Understand your own conflict resolution style as well as the styles of the other side
• Understand critical stages of negotiation
• Learn persuasion skills and meeting the interests of all parties
and also:
• Understand a framework for collaborative negotiations
• BATNA
• Learn how to manage a multi-party negotiation, conflict, and collaboration
• Learn how to uses coalitions and power
• Improve creativity in problem-solving
• Learn communication and listening skills for effective negotiations
• Learn powerful negotiating tips and techniques
