PROGRAMME:
1. Opening
- Getting to know each other in the group
- Presentation of the program assumptions
- Expectations and needs of participants
- Contract
2. The role of the manager
- Key expectations towards the manager from: the company,
employees and other managers.
- Change from colleague to supervisor: potential difficulties for the
manager
- The manager's main tasks: organizing, delegating, enforcing and
motivating – overview
3. Communication as a manager
- Communication process
- Communication disruptions
- I message
- Active listening
4. Delegating tasks
- Blanchard's model as the basis for the approach to delegation (to
whom, what and for what purpose).
- Delegation process: what needs to be considered and done to make
delegation effective.
- Setting goals using the SMART method
- Structure of a delegation interview 3 steps: present the task; check
the employee's perspective; close the contract
5. Enforcement
- The role of feedback
- Appreciative feedback
- Corrective feedback
- Goldsmith's 4-question model
6. Team meetings
- What are meetings for?
- Types of meetings: operational, strategic and team building.
- Role of the facilitator
- Structure and form of the meeting
- What determines the effectiveness of meetings
- Exercise in subgroups - conducting a discussion on a currently
important topic
- Optionally (if there is enough time) the boss's expose, as a special
type of meeting
7. Training summary
- Resource integration matrix
- Participants' conclusions and reflections
duration
2 days 16h
The training price includes: training material package, lunch + coffee breaks, training completion certificate, optional: possibility of individual consultations with the trainer on the training day to discuss individual issues that are important to you
HOW TO APPLY
To register, please send your order card to: biuro@solberg-szkolenia.pl
AKTUALNY HARMONOGRAM SZKOLEŃ OTWARTYCH ZNAJDZIESZ NA: https://solberg-szkolenia.pl/#harmonogram
We invite you to cooperate.
ORGANIZER: SOLBERG TRAINING GROUP
tel. (33) 300 31 45
biuro@solberg-szkolenia.pl
www.solberg-szkolenia.pl
